Security

Our website and it’s host offer the highest level of security and encryption by industry standards for the protection of the information travelling between your personal computer and our website.

Secured by an SSL Certificate and a third party gateway which is shown through using a “https” (Hypertext Transfer Protocol Secure) URL insures our website security against any unintended audiences The entire page content is transferred to your personal computer through an encrypted tunnel which is only decrypted upon arriving to your computer.

Your connection to this website, application and it’s services are secured by a 128-bit TLS encryption security certificate.

Privacy

We are committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information.

The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs).

The information we collect

We will not collect any personal information about you except when you knowingly provide it.

We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the services you request from us and may include:

Information you provide us when you purchase goods or services. This information will include your name, address and contact details.
Information derived from communications between us and you.

The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect is when you use our website and what you tell us about yourself, for example, by completing an online form when you request information, or when you send us email we will record your mail address.

We also may obtain information, including personal information, from third parties such as social media or social network platforms for which you have explicitly connected to the My Cloud Stream service (e.g., information from YouTube using YouTube API Services, Twitch, Youtube, Smashcast, Mixer, or any other platform that we connect with). When you access the service through social media or social networks you are authorizing My Cloud Stream to collect, store and use such information and content in accordance with this Privacy Policy. We may also obtain information from third parties such as social media or social network platforms regarding your use of such services, including information about your use of the content you choose to broadcast through the service.

Please refer to privacy policy of the social media or social network platforms you use with this service (for example to Google Privacy Policy for YouTube). If we combine or associate information from other sources with personal information that we collect through this service, we will treat the combined information as personal information in accordance with this Privacy Policy.

How we use your information

We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law.

What about cookies

cookie is a small file that resides on your computer and is recognised by our server when you visit our sites. A cookie does not provide us with any personally identifiable information. If does provide details of your IP address, the computer platform that you use (e.g. Mac or Windows), the browser that you use (e.g. Microsoft Explorer or Netscape) and what domain you are accessing our sites from. With this information we can do the following:

Track traffic patterns to our site.
Ensure that the most relevant content is being shown.

If you would rather we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. You will still be able to visit our sites.